Summary
Salary: £38,148 - £41,691 per annum Location: Midlothian Service: Tenancy & Housing Support Hours: 36 hours per week Shifts: Day shiftPost: Service Manager at Care Support Scotland
Service: Edinburgh & Lothians – Homelessness, Tenancy &Housing Support
Hours: Full Time – 36h p/w
Shifts: Various – Rota Basis
Salary: £38,148 – £41,691 per annum
Contract: Permanent
Care Support Scotland
We are a charity with decades of experience supporting people across Scotland, providing those who need us with support that ranges from Mental Health, Learning Disability and Neurodiversity, Youth and Adult homelessness and Older People services.
Why work with us?
We have the following benefits to help attract and retain the best talent, ensuring we provide high quality care to those we support, this includes:
· 6% employer pension contribution
· Death in benefit cover (2 times salary)
· Enhanced Sick Pay
· Fully funded qualifications
· Career development and progression opportunities
Who we are looking for:
Are you passionate about making a difference in the lives of others through Positive Behaviour Support and Trauma-Informed Practice? Care Support Scotland is looking for a dynamic individual with a proven track record in social care to lead and inspire our team.
This is a new role created to support the development of our Tenancy Support and Housing Support / Housing First provision in Midlothian. You will work alongside our two existing Service Managers in Midlothian (Homelessness Accommodation and Learning Disability and Neurodiversity) to ensure we meet the needs of the community of Midlothian, and develop and sustain meaningful, impactful relationships with our commissioners and wider stakeholders.
This is a critical role that is responsible for leading a team that works to ensure that hundreds of Midlothian residents are able to avoid homelessness, by providing pro-active and preventative tenancy support activities that maintain tenancies. The team also works to Housing First principles, providing an elastic tolerance and relationship based approach to working with individuals with complex and multi-faceted needs.
You will lead a dynamic team of staff and will work with colleagues in Business Development and Corporate Services to support the on-going development and innovation of the service, with the longer term aim to grow the service outside of the Midlothian area. This is a great opportunity for someone who wishes to bring their existing experience of leading and managing Housing Support services and who would like to develop their career further.
Care Support Scotland is committed to developing colleagues, ensuring they have the right support and opportunities to thrive in their career.
Responsibilities of the Service Manager include:
(please read the full job description attached for more information on the role)Service Delivery
(please read the full job description attached for more information on the role)Service Delivery
- Offer and maintain a comprehensive, procedurally correct, high standard and forward-thinking service, which meets health and social care standards requirements; Provide vision, creativity and a multi-disciplinary approach to service delivery. Manage the selection process for all applicants, supervise the management of each tenancy support / care package’s delivery ensuring collaboration with all relevant parties and facilitate regular reviews;
Service Management
- In collaboration with finance team, ensure the Service’s invoice management is timeous and effective. Ensure all support delivery provided by staff, including direct support, indirect support, group work, cancelled support, travel, third party notes and telephone calls is accounted for administratively and systematically. Ensure the provision of support is monitored, analysed and reported on a weekly basis, and that any contract variations are reported timeously.
Participation and Integration
- Facilitate the people you support lifestyle choices, rights and communication needs. Develop participatory methods to enable the opportunity for people we support to be involved in the overview, development, and evaluation of their Service and Care Support Scotland. Enable access to independent advocates
Service Development
- Develop services in partnership with the Developments Team by pursuing local growth through Spot Purchase of non-core care at home and supporting people, trusts / grants or block grant. Support and lead key elements of service development, this could include the opening of new services, or the expansion of current services.
Staff Management
- Manage, lead and motivate staff by ensuring an innovative and dynamic support service; Work in partnership with People and Culture to ensure best practice in the application of people policies and in leadership add management. Facilitate training that is either statutorily required or required to ensure the positive development of staff.
Essential Skills and Attributes:
· A relevant practice qualification (at least SCQF level 9 or above) recognised by the SSSC, in the category of managers of a Housing Support Service
· A relevant practice qualification (at least SCQF level 9 or above) recognised by the SSSC, in the category of managers of a Housing Support Service
· A relevant management qualification (SCQF level 9 or 10) recognised by the SSSC, in the category of managers of a Housing Support Service.
Additional Notes:
Shift work, weekend work and sleepovers may be a requirement of this role, sleepovers attract an additional payment. Flexible working arrangements are also available. These can be discussed at your interview.
PVG scheme membership and SSSC registration are requirements of this post.
Meet the Team
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